Client Support
Frequently Asked Questions (FAQs)
Q: What types of EDM wires do you offer?
A: We offer a wide range of EDM wires including Molybdenum (Great Wall, JDC, MIMY, Xiang, Hongalu, Diamond brands), Plain Brass, Coated Brass, Soft, Half-Hard, and Hard Brass wires. We have various diameters and lengths to suit your specific needs.
Q: How do I know which EDM coolant is right for my machine?
A: Our team of industry-trained support staff can help you determine the best coolant for your specific machine and application. We offer synthetic coolants like Jiarun's JR1A and JR3A for superior surface finishes, and DIC 206 mineral oil-based coolants. Factors like material, desired finish, and machine type are considered. Feel free to contact us for personalized advice.
Q: What is your typical delivery time across India?
A: We pride ourselves on fast delivery across India. Delivery times can vary based on your location and product availability, but we strive to fulfill orders as quickly as possible. Contact us for estimated delivery to your specific address.
Q: Do you provide custom sourcing for specific parts?
A: Yes, absolutely! If you have a specific EDM or WEDM part or consumable requirement that isn't listed on our website, please reach out to us. We offer custom sourcing services to meet your unique needs, including hard-to-find components and custom wire specifications.
Q: What WEDM spare parts do you offer?
A: We offer a comprehensive range including high-precision bearings (625ZZ), power feed contacts, precision wire guides, WEDM & EDM filters, drum screw and nut assemblies, brass electrode tubes, brass water stopper nozzles, and EDM wire cut stepper motors.
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